Refunds and returns

1. Digital delivery

After successful UPI payment and order verification, we provide the digital access details shown for your selected rental. Processing time may vary because of payment, account, security, or platform checks. Please contact support if access has not arrived within day.

2. Incorrect or missing access

If you receive access to the wrong game, an invalid access code, or no access after payment, contact us as soon as possible at hello@consolegamerental.in. Include your order ID and a description or screenshot of the issue. We may first correct the access or provide a replacement rental where available.

3. Non-refundable situations

Refunds are generally not available for change of mind after access has been provided.

4. Contact us

For a cancellation, refund, or access issue, contact us through Contact Us or email hello@consolegamerental.in with your order ID.

This policy explains how Digital Game Rent collects and uses information when you browse our website, create an account, or rent digital games.